Shipping

How we get your order to you.

Delivery area

We currently deliver within New Zealand.

Dispatch time

We aim to dispatch your order within five working days of payment being received.

Delivery cost

Delivery is charged per order, not per item, so ordering several things together costs the same to ship as ordering one. The rate depends on whether you are in the North Island or the South Island — you choose yours with your delivery address, and the exact amount is shown in your order summary before you pay.

Problems with delivery

If your order hasn't arrived, or arrives damaged, contact us at ceo@ranz.co.nz and we'll sort it out.